Effective Date: 09-05-2025
Business Name: Wings Tours and Travels
Location: 4, First Cross Street, Ganapathy Nagar, Muthialpet, Puducherry – 605003
At Wings Tours and Travels, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.
1. Information We Collect
We may collect the following personal details:
- Name
- Mobile number
- Email address
- Aadhar number (for verification purposes)
- Pickup and drop location details
- Journey preferences (date, time, vehicle type, etc.)
We also collect non-personal data such as browser type, device information, and visit duration for analytics.
2. How We Use Your Information
We use your data to:
- Verify your identity and ensure secure access to our platform
- Process taxi or travel bookings
- Send booking confirmations, updates, or important notices
- Improve our services and customer support
- Respond to your inquiries or feedback
- Comply with legal or regulatory requirements
3. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, or misuse. All sensitive data (such as Aadhar numbers) is handled securely and used only for verification purposes.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. Information may only be shared:
- With government authorities when legally required
- With trusted service providers (e.g., OTP verification) under strict confidentiality agreements
5. Cookies and Tracking
Our website may use cookies to enhance user experience and collect anonymous traffic data. You can disable cookies in your browser settings.
6. Your Rights
You have the right to:
- Access the data we hold about you
- Request correction or deletion of your information
- Withdraw consent for future communications
To exercise these rights, contact us at [email protected] or call 91591 66966.
7. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage users to review this policy periodically.
8. Contact Us
If you have any questions regarding this Privacy Policy, please reach out:
Wings Tours and Travels
4, First Cross Street, Ganapathy Nagar, Muthialpet, Puducherry – 605003
📧 Email: [email protected]
📞 Mobile & WhatsApp: 91591 66966
